Access Information

Booking

If you would like to book a registered Disabled concession rate ticket or a wheelchair space, you will need to register on our Access List. This is a one-off registration that enables you to make bookings, let us know of any specific requirements, and for us to personalise your experience.

Click here to join the Access List, or ring 020 7407 0234.

To book tickets or to contact us about any specific requirements you may have please call 020 7407 0234 or email boxoffice@southwarkplayhouse.co.uk

There is no charge for carers or escorts accompanying patrons who are registered as disabled.

Venue Information

If you’re new to Southwark Playhouse and would like to check us out before your theatre trip, pop by any time between 10am and 6pm during the week, or after 1pm on a Saturday. A member of the team will be around to answer any questions, and make note of any requests you have for your visit.

Our two theatres are black box style studios, seating roughly 200 in the Large and 100 in the Little.

Both theatres have flexible seating layouts, so if you see more than one show here the seating plan may be different.

For most productions, row A is at the same level as the playing space, and each row after that is one extra step up. Please note that because of the configuration of the seating banks, what appears to be an aisle seat on our seating plan may not necessarily be an aisle seat in reality. If this is important to your visit, please contact the box office and a member of the team will be able to advise you.

During the show, the performers often use the same entrances and exits as the audience, and for some shows, exiting the space may require you to go across the stage. This can make admitting latecomers and re-admittance during the performance tricky. If you have any concerns, or would like information on a specific show, please contact box office on 020 7407 0234, or boxoffice@southwarkplayhouse.co.uk.

The Little does not have allocated seating, however if you require a specific kind of seat or a wheelchair space, or have any particular access issues, we advise that you speak to a member of staff, who will reserve a suitable seat for you.

Many shows contain flashing lights, however this will vary from production to production. Where possible we will include information on the show page. If there is no information or you require more detail, please contact box office.

Wheelchair Users

There is ground level access to all areas of the theatre and there is an accessible toilet.

There are 2 wheelchair spaces available in each auditorium in the front row which are bookable online. If you cannot see a vacant wheelchair space on the seating plan for your preferred performance please call box office on 020 7407 0234 and we will be happy to assist.

When you collect your tickets please notify a member of staff if you wish to transfer to a theatre seat so they can assist you.

Blind/Visually Impaired, and Deaf/Hard of Hearing

Guide dogs and hearing dogs are welcome in the auditorium. We recommend booking or requesting an aisle seat, or alternatively our staff are happy to dog-sit for you.

Travel
Elephant and Castle is a partially step-free station. Step-free access is only available on southbound Northern line services. The station is less than 5 minutes’ walk from the Playhouse.

Borough is also a partially step-free station. Street-free access is only available on northbound services. The station is about 5 minutes’ walk from the Playhouse.

Detailed information on how to get here can be found here: https://www.southwarkplayhouse.co.uk/your-visit/how-to-find-us/

Upcoming Accessible Performances

The Prince
Both performances on Tuesday 27th September will be relaxed performances with babes in arms welcome and a bookable touch tour.

Book here for the 3pm performance on Tuesday 27th September.
Book here for the 7.30pm performance on Tuesday 27th September.

The performances on Thursday 29th September at 7.30pm and Saturday 1st October will be captioned.

Book here for the 7.30pm performance on Thursday 29th September.
Book here for the 3pm performance on Saturday 1st October.

Both performances on Tuesday 4th October will be BSL Interpreted.

Book here for the 3pm performance on Tuesday 4th October.
Book here for the 7.30pm performance on Tuesday 4th October.

The Canterville Ghost
The performance on Tuesday 18th October at 3pm will be a relaxed performance.

Book here for the 3pm performance on Tuesday 18th October.

The performance on Thursday 27th October will be BSL Interpreted.

Book here for the 7.30pm performance on Thursday 27th October.

If we can do anything to make your visit more enjoyable, or if you would like to suggest improvements please contact us on 020 7407 0234 or email boxoffice@southwarkplayhouse.co.uk